Thursday, July 16, 2009

Infographics Step of the Day - Viking Range Corporation



Sometimes it’s nice to break away from traditional sequences and offer up something a little different. Today’s samples are from a launch program developed for our good friends at Viking Range Corporation. They were in the process of launching a new dishwasher that incorporated some great new technology and truly unique features. In order to help communicate all of this innovation, we developed a series of cutaway illustrations allowing visibility to different components of the new unit…which was a big help in communicating the value and significance of all that great new technology!

Wednesday, July 15, 2009

Infographics Step of the Day - Suncast Corp.


Today we’re looking at scale. Sometimes it’s difficult to for users to maintain context when dealing with small assembly details on a large product. As a case in point, take this gazebo assembly guide that we developed for our friends at Suncast. To address this challenge, we added a small orienting location view in the upper right-hand corner of each step so users would know how the step relates to larger parts of the whole.

Monday, July 13, 2009

Infographics Step of the Day - Britax


A seemingly universal instructional challenge is child safety car seats. In fact, a study several years ago found that nearly 80% of infant safety seats are improperly installed because people can’t understand the instructions. And that leads us to today’s step, which was developed for our friends at Britax. In this case we employ clean visuals, arrows and simple steps to walk users through a replacement sequence.

Thursday, July 9, 2009

Infographics Step of the Day - Medical Equipment




Today’s steps are from a training animation we developed for a client who manufactures complex medical MRI imaging equipment. The animation is part of ongoing maintenance and repair training which helps to reduce equipment downtime. The steps show how to reassemble two key components of the system – by showing the relationship of the components in space and making the front component transparent, we were able to show specifically how to align and fit the two parts together which is crucial to successfully replacing the part.

Wednesday, July 8, 2009

Infographics' Step of the Day - Plumbing


Today’s step is a nice example of how using a side - or alternate - view can greatly improve understanding of information that may be crucial to a successful installation. In this case, the installer needs to be aware that they need to leave a specific amount of threaded shank exposed when installing a pot and kettle filler faucet. Helping installers anticipate potential complications BEFORE they become a problem can significantly reduce support requirements, product returns and warranty claims!

Thursday, July 2, 2009

Wednesday, July 1, 2009

Infographics' Step of the Day - Lofty Vision

Continuing our theme of illustrations offering useful consumer information on packaging – this is a wordless sequence we developed for an insert card for clamshell packaging. The steps show consumers how easy to use and versatile the product is – in this case adhesive label holders.